Bicycle Technician – Bingham Cyclery

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    Website BinghamCyclery Bingham Cyclery

    Bingham Cyclery, has served the Wasatch Front for over 60 years

    This individual should be personable and be able to help customers in a professional, respectful manner, be exceedingly skilled in bicycle mechanics, and be dedicated to completing assignments and projects to meet the high standards of quality at Bingham Cyclery. Bingham Cyclery is a community of bike shops that takes pride in being a safe space for everyone. We aim to break down barriers so that all will feel comfortable and welcome in our bike shops, regardless of riding skill, mechanical knowledge, gender, etc. We are looking for team members that share this vision.

     

    Primary job duties include but are not limited to:
    Guiding the process by which we receive repairs, write-up repair tickets, schedule the work, and assign each repair to various mechanics within the shop
    Complete all scheduled work orders within the promised turnaround time
    Completing the following service related tasks:
    Bike Builds
    Chain Sizing/installing
    Basic adjustments (brakes, gears, bearings, wheel true)
    Flat fix (including tubular and tubeless)
    Perform advanced Tune-Ups and Overhauls
    Accessory & Components Installation
    Spoke Install, Wheel True & Wheel Building
    Wrap handlebars
    Suspension service–all levels
    Frame Alignment, Facing and Chasing
    Hydraulic Brake maintenance/installation
    Custom bike builds (frame up)
    Internal hub service
    Conduct training sessions
    Bearing overhauls
    Ensure that the Bingham Cyclery processes are being adhered to in the tech center and that employees understand and meet their responsibilities as a part of that
    Complete a training program which involves in-store training as well as paid, internet-based training
    Be involved in hiring and training of new tech center employees
    Address any customer service and warranty issues
    Write work orders based on on-the-spot analysis; provide customers with accurate cost estimates and maintenance suggestions
    Plan and/or lead special events or workshops in your tech center, for customers as well as for staff
    Manage service inventory under the supervision of store management, including ordering and cycle counting
    Monitor productivity and performance of tech staff
    Organize supplies and product within the tech center to promote a clean and efficient work environment
    Demonstrate a commitment to your staff, your peers, your supervisors and the Bingham Cyclery mission

    Secondary job duties:
    Interact with customers and provide exemplary customer service; educate customers about bicycles, bicycle accessories and clothing, and any other cycling-related products in the store
    Assist in the daily operations of the store, including restocking, cleaning, organizing and merchandising

    The Lead technician position is a full time position; you will work 40 hours or more depending on the season, and you must have the ability to work evenings and weekends.

    The ideal candidate:
    Has excellent mechanical skills (minimum 3 years of hands-on, professional shop experience working on a wide variety of bicycles)
    Must be proficient in repairing new as well as older and vintage bicycles to the highest standard
    Is detail-oriented and able to manage multiple projects simultaneously
    Has excellent organizational skills — systems oriented with high attention to detail
    Has the ability to work competently with computers, Lightspeed Cloud POS experience preferred.
    Has a working knowledge of bicycles and their mechanical parts
    Is capable of safely lifting and carrying 50lbs on a regular basis
    Is intrinsically motivated, able to work both independently and as a member of a team, and thrives in a dynamic, fast-paced environment
    Ensures cleanliness and monitors maintenance of facility then provides input to both the Store Manager and the Operations Manager

    Spanish speaking or other languages are encouraged

    Wage: $12.00-15.00/hour with additional commission opportunities
    Benefits: Use of rental bikes, Employee Purchase perks and for full time employees – Health Insurance stipend after 30 days,
    Start Date: Immediately
    Location(s): Bingham Cyclery
    Application Instructions: Complete online job application AND email your resumé with a list of three professional references to [email protected]

    To apply for this job please visit www.binghamcyclery.com.